Support
This page explains when a booking can be cancelled and how refunds are handled.
Please contact us as early as possible if you need to cancel or reschedule a booking so we can review the work already arranged.
Refunds depend on the timing of the cancellation, booking stage, and any third-party costs already incurred on your behalf.
Approved refunds are processed through the original payment method whenever possible. Timing may vary based on your bank or payment provider.